Privacy Policy

A legal disclaimer

Rishman Realty (“we”, “us”, or “our”) operates real estate consulting and referral services connecting clients to projects in Mumbai and Dubai. This Privacy Policy explains how we collect, use, disclose, and protect personal information when individuals interact with our website, social media pages, forms, Linktree, WhatsApp, email, and offline co

Privacy Policy - the basics

Contact

Legal entity: Rishman Realty (Proprietor: Hrishikesh Babade
Address: B Wing, 001 Ground Floor, Mahavir Complex, Santoshi Mata Road, Kalyan 421301, Maharashtra, India
Email: [info@rishmanrealty.com]
WhatsApp/Phone: [+91-8108270898]

Scope
This policy applies to:

Website pages and landing pages managed by Rishman Realty
Link-in-bio aggregators (e.g., Linktree)
Lead forms (Google Forms, Typeform, embedded forms)
Messaging platforms (WhatsApp, Instagram, Facebook, Telegram)
Email communications and offline events

Information We Collect

Identity data: name, email, phone, city, country, profession, social handles
Lead/transaction data: project interest, budget, timeline, preferences, investment profile
Communications: messages, call notes, emails, attachments
Technical data: IP address, device/browser data, pages viewed, referral sources, cookies or similar technologies
Documents (optional/when required): KYC/ID proof, PAN, passport, address proof, proof of funds, for booking and compliance
Referral partner data: application details, payout information (bank account/UPI), GST details if applicable

How We Collect Information

Directly from individuals via forms, WhatsApp, email, calls, and meetings
Automatically via cookies, web beacons, and analytics tools when visiting our pages
From publicly available sources and social profiles when allowed
From referral partners and advertising platforms when permitted

Why We Use Personal Information

To respond to enquiries and provide property recommendations
To qualify leads, schedule site visits, and coordinate presentations
To prepare bookings, agreements, and regulatory documentation with developers or channel partners
To administer referral partnerships, track leads, and process commissions
To send project updates, options, offers, and newsletters
To improve our services, run analytics, and maintain security and fraud prevention
To meet legal, tax, and regulatory obligations

Lawful Basis

Consent for marketing communications and optional data fields
Contractual necessity to process leads, bookings, and payouts
Legitimate interests for service improvement and security
Legal obligations for KYC, tax, and compliance

Sharing of Information
We may share information with:

Developers and their authorized representatives to process enquiries, site visits, bookings, and agreements
Channel partners and site-visit vendors solely to facilitate requested services
Payment and banking partners to process commissions and refunds
IT, CRM, analytics, cloud, and communications providers we use to operate our business
Legal, tax, and compliance advisors when required
We do not sell personal data.

International Transfers
Data may be processed or stored outside India (including the UAE) where our partners or service providers are located. We take reasonable measures to protect information consistent with this Policy and applicable laws.

Retention
We retain personal information only as long as needed for the purposes described above, including legal and accounting requirements. Typical retention: leads and communications up to 5 years from last interaction; booking/transaction records as per statutory timelines.

Marketing Choices

Individuals can opt out of marketing at any time by replying “STOP” on WhatsApp/SMS or using the unsubscribe link in emails.
Referral partners and applicants can request deletion of their data where applicable, subject to legal retention requirements.

Cookies and Tracking
We may use cookies and similar technologies for essential site functions, analytics, and marketing. Browser settings can be adjusted to block or delete cookies; some features may not function without them.

Data Security
We use reasonable administrative, technical, and physical safeguards to protect information, including role-based access, encrypted storage where feasible, and secure transmission practices. No system is 100% secure; users are encouraged to avoid sharing sensitive data over unsecured networks.

Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If collected inadvertently, we will delete it upon notice.

Your Rights
Subject to applicable law, individuals may have rights to access, correct, update, or delete their personal information; object to or restrict processing; withdraw consent; and request data portability. Requests can be made via the contact details above.

Third-Party Links
Our pages may contain links to third-party websites or apps. Their privacy practices are governed by their own policies. We are not responsible for third-party content or practices.

Updates to This Policy
We may update this Policy periodically. The “Last updated” date will indicate the latest version. Continued use of our services after changes constitutes acceptance of the updated Policy.

How to Contact Us
For privacy questions or requests, contact: [info@rishmanrealty.com] or WhatsApp [+91-8108270898].

Also,

UAE Addendum: For Dubai transactions, client data may be shared with UAE developers and escrow-compliant entities solely to process bookings under applicable UAE regulations.
Referral Partner Addendum: Lead attribution and commission tracking are based on first registered lead via our official form or CRM. Misrepresentation, spam, or unauthorized marketing is prohibited and may result in termination of partnership.